CAPS How-to Service Note

To access Alayacare (CAPS) click on this link: CAPS

To access the CAPS Resources tab, click here: CAPS Resources « CLGW Admin

For any Alayacare (CAPS) issues please email CAPS@clgw.ca

For any IT/Equipment issues, please open an IT Ticket at CLGW IT Ticket

How to create a Service note:

Here are some best practices:

•Continue to document your Service Notes with the same strategies as you do now.

•Enter your shift time at the top of the Service Note (i.e. 7am-3pm).

•Service Notes are to now be captured digitally, then entered in Alayacare(CAPS) the same day as your shift.

•If you cannot finish and publish your note the same day, on your next shift publish the note with LATE ENTRY at the top.

•Ensure you are finished with the Service Note before hitting Publish, you cannot edit a published Service Note.

How to use Filters: