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CAPS Resources

Welcome to Alayacare (CAPS)!

The new home of PWS information, Service notes (Formerly, Observation notes), CR03a Behaviour Report and Physical Restraints Form, SA09 Workplace Violence, Employee Accident Injury & Investigation Report, CR35 ABC Collection form, HE23 Consultation Record and CR63 PWS Demographic form.

To go to Alayacare (CAPS) click on this link: CAPS


For any Alayacare (CAPS) issues please email CAPS@clgw.ca

For any IT/Equipment issues, please open an IT Ticket at CLGW IT Ticket


Here’s how you sign in using the CLGW computer:

  1. Open the CLGW Computer and sign in with your CLGW Account
  2. Click on “Other User”

3. Enter your CLGW Username (Example: JohnSmith) and your CLGW password

4. Press the Enter button to sign in


How to access Alayacare from a CLGW device:

The only supported way of accessing Alayacare (CAPS) is to sign into a CLGW computer with your CLGW account and log in using SSO.

1. Open Microsoft Edge while signed into a CLGW Device

2. In the Address bar, enter clgw.ca/caps

3. Click on, Log in with SSO


How to create a Service note:

Here are some best practices:

Continue to document your Service Notes with the same strategies as you do now.

Enter your shift time at the top of the Service Note (i.e. 7am-3pm).

Service Notes are to now be captured digitally, then entered in Alayacare(CAPS) the same day as your shift.

If you cannot finish and publish your note the same day, on your next shift publish the note with LATE ENTRY at the top.

Ensure you are finished with the Service Note before hitting Publish, you cannot edit a published Service Note.


Here’s how to complete CR03a – Behaviour Report and Physical Restraints Form:


Here’s how to complete SA09 – Workplace Violence, Employee Accident Injury & Investigation Report :


Here’s how to complete CR35 – ABC Data Collection Form:

Step 1. Next, click CLIENTS (PWS), You will see a list of PWS that you are supporting. Choose the PWS you supporting during the medical appointment by clicking their name.

Step 2. Click on Care Management from the top bar. Then click Client Forms from the left sidebar as shown Finally, click the button in the top right corner called +Add Client Form

Step 3. After clicking +Add Form, you will see the popup box shown. Ensure that the correct Service* is selected (usually Group Living). Under Service Form* select CR35 – ABC Data Collection Form and click Start Filling. A new window will open and load the form to fill out

•Once the form has loaded, fill in all required fields marked with an asterisk *

•The forms will often have more info or context for each field shown in blue text

•Some forms may require a signature


How to use Filters:


Here’s how to complete a HE23 Consultation Record:


Here’s how to use the CR26 PWS Demographic form: