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To All:
Our latest issue of The Communiqué has just been published. Please click the image below to download this edition.
Check out our video below and feel free to share with friends and family! Our Travel Emergency Assistance Program* provides your employees with peace of mind when travelling outside their province of residence or outside Canada. In the event of a travel medical emergency, employees can contact our travel assistance partner, Allianz Global Assistance for 24-hour assistance. * All plans are subject to specific limits and maximums. Employees should review their Benefit Booklet for full coverage details. Important reminders for employees It is important to note that with recent events around the world, if the area an employee plans to visit is already or becomes subject to a Travel Advisory while they are there, it may affect their coverage. Employees must check their destination in advance, no matter where they intend to travel. It is the responsibility of the employee to inquire prior to his/her departure whether services apply in the country they are visiting. Travel Emergency Assistance applies only to designated countries and may change from time to time. For travel updates, employees can visit the Canadian government website at http://travel.gc.ca or call Allianz Global Assistance at the following numbers for pre-travel information:
The Allianz Global Assistance mobile App, Travelmedic, is another handy resource that can be accessed while travelling. It provides employees with emergency medical expertise including key medical assistance, travel alerts, hospital listings, and first aid terminology translations. The app can be accessed in the Apple App Store at http://bit.ly/1A6CmD and in the Google Play store at http://bit.ly/1p2qiv0%22 The Travel Emergency Assistance Program covers sudden, unexpected and unforeseen travel medical emergencies. Even though the employee’s doctor may say it’s okay to travel, he/she is not aware of the provisions of the policy. It is important to know that they may not be seen as stable enough to travel if there has been any change in their health status in the three months prior to their departure date. If they require assistance while travelling for a medical condition not deemed stable, the medical event could be considered as not sudden, unexpected or unforeseen. That means their claim may not be eligible. Employees should check their Benefit card prior to travelling for the following information:
Coverage for events such as trip cancellation, loss of luggage and trip interruption is not included under this program. We suggest employees obtain additional coverage for these events. For more information, click here to access our brochure highlighting the benefits of the Travel Emergency Assistance Program. To assist you, we have also prepared a communication for your employees. Click here to access the employee communication. Please distribute to your employees. Contact Us As always, if you have any questions, please contact our Customer Service Unit at 1-800-267-0215, or by email at group.csu@empire.ca. Effective December 1, Bob Butella will be leaving CLGW. Bob has accepted a position at Sunbeam in Kitchener. Bob joined CLGW in 1997. I am not sure if at that particular time he started thinking about what legacy he would eventually leave behind. Leaving a legacy is about the significance of our talents and our passion. Bob has always been challenged to balance the bottom line as mandated by the ministry but also within that framework balance creativity with practicality and to strive to instill ownership in every individual at CLGW.Leadership also brings with it a responsibility to do something of significance that makes families, communities, work organizations, and the world a better place than it is today. During his time with us Bob has provided strong leadership and commitment. He has always taken the time to listen to those who we support and understand the world through their eyes. This is quite obvious as you follow Bob through his day to day activities and watch his interactions with those who we support. His ability to connect is one of his many strengths. During my time working with him I have found him to be a values led person, uncompromising on those strong values. We have been extremely fortunate to have been the beneficiary of his leadership for 18 years. Bob we will miss you! You certainly have left a strong legacy behind. Bernie Mitchell Please see the following document for an update regarding the Shift Replacement Group Texting process. |
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