Upcoming Events

Welcome to CLGW’s Admin website

Remember! Always self-check yourself for signs or symptoms of illness before coming to work. If you’re sick, stay home. If you’ve had a potential exposure to illness, please notify Scheduling.

Clock in for your shift on the Kronos tab.

CLGW continues to have IPAC Preventative Measures in place.

T4s are now available!

T4s are now available on ADP.

Instructions on how to access ADP, where Paystubs and T4s are stored, can be found at: Paystubs « CLGW Admin

If you have forgotten your password, please utilize the ‘forgot your password?’ feature on the ADP website. If you are still unable to sign in, please open an IT ticket under the help topic ‘HR & Payroll’.

To change your tax deductions in 2024, please fill out the TD1 and TD1ON which can be found on the CLGW admin page and send them to HR@clgw.ca

Any questions can be directed to HR@clgw.ca

CLGW supports the Multi-Sector Joint Letter to the Ministry of Children, Community and Social Services (MCCSS)

Community Living Guelph Wellington is joining in with other developmental service providers and provincial organizations requesting immediate action and support from the Ministry of Children, Community and Social Services.

Developmental Services organizations across our region are experience significant financial pressure to delivering their programs and services.

On behalf of Community Living Guelph Wellington, we support Community Living Ontario (CLO), Ontario Coalition of Rape Crisis Centres (OCRCC), Ontario Association of Interval and Transition Houses (OAITH), Ontario Agencies Supporting People with Special Needs (OASIS), and Family Service Ontario (FSO) in sending a multi-sector joint letter directed to The Honourable Minister Michael Parsa, Minister of Children, Community and Social Services (MCCSS). This letter is valuable for our community as it expresses the ongoing issue surrounding agencies funded under the Ministry of Children, Community and Social Services (MCCSS) who are being affected by rising costs and have not received sufficient increases to meet ongoing demands.

Below is the full letter, sent on September 25, 2023, to The Hon. Minister Michael Parsa, Minster of Children, Community and Social Services.

To download a PDF copy of this letter, please go here: Joint Letter to Hon. Parsa

Changes to how you login to Kronos

We have enabled a new feature in Kronos called Single Sign-On (SSO) to enhance our security and simplify the login process for employees.

This will remove the need to remember a separate password for your Kronos account and enable access to schedules, time off, clocking in and HR actions with just your CLGW account. This is connected to the Self-Service-Password-Reset (SSPR) feature many of you have enrolled in now. Combined, these two features will allow you to reset your own password to regain access to your CLGW email or Kronos along with other CLGW resources that use the SSO feature. 

IMPORTANT: Please update any Kronos Login bookmarks to the following: https://clgw.ca/UKG-SSO 

For more details, please check your CLGW email, or go to: Kronos « CLGW Admin

Accessibility Plan

CLGW has an updated Accessibility Plan.

You may view it here, or go to the Accessibility tab to see the AODA supporting documents.

Self-Serve Password Reset

We’re working on a couple of updates that will simplify our IT systems for you.

https://clgw.ca/SSPR-enrollment

The above link is a step-by-step guide to activate self-serve password reset (SSPR) for frontline staff who do not have a CLGW device.

What is self-serve password reset?

It’s your ability to reset your individual CLGW account password (you might know this as webmail or Office 365). If you’re enrolled with your personal phone number, you’ll be able to reset your password quickly and easily, no longer waiting on IT or your Supervisor to reset your access.

Please take 3-5 minutes to complete the attached walkthrough.

Following the steps will activate your self-serve password reset.

Once you’re enrolled, there’s nothing more you need to do, unless you forget your password or want to manually reset it.

Enrolled in SSPR and want to reset your password?

Go to this guide: https://clgw.ca/reset-password

We’ll store both of these resources on https://clgw.ca/admin so you may access them without having to log-in.

Why do this now?

We’re working on merging our CLGW account login and Kronos login, so that you may access both systems using the same username and password. Over time, the goal is to see your CLGW account become your primary login for as many CLGW systems as possible. Being able to reset your password (either because it’s forgotten, or for security purposes) will be important long-term.

Staff who have a CLGW-provided mobile device, as well as anyone who is admin, supervisor or management, should not complete this enrollment.

Heather’s Retirement Gathering

Dear friend of Community Living Guelph Wellington,

On behalf of Community Living Guelph Wellington, I have both the pleasure and sadness to announce the retirement of our Operations and Compliance Manager, Heather Grimes.

With 31.5 years of service at CLGW, Heather has held a variety of positions. From front-line staff to Skills Development Instructor, to Developmental Community Placement Manager, to Developmental Supervisor, to Team Coordinator, and now as Operations Manager, Heather has worn many hats and helped make CLGW what it is today.

People fondly recollect Heather as the one looking for “rubble” (the cut off ends of squares and cookies not fit for Open House). She loved visiting the kitchen with her wallet to find a sweet treat to go with her afternoon break. It was an excuse to visit with people and check up on how they were doing.

Heather has supported all areas of the organization, including the Norm Jary Golf Tournament and the Fashion Shows. She was exceptional at supporting our fundraising, making calls and drumming up prizes and giveaways.

A proud Grandma, Heather is always good for a story about her grandbabies. When she’s not helping CLGW run, she enjoys spending time with her family, being active, and walking her dogs.

For all of this and so much more, we are grateful for Heather’s time, commitment, and leadership.

Heather’s retirement is effective as of February 22, 2023.

To help us send Heather off on a happy note, we are hosting a gathering to celebrate Heather on Thursday, February 16, starting at 3pm in Guelph. 

Knowing that Heather’s 31+ years of experience has made quite the mark, we are looking forward to seeing many faces. This gathering is a drop-in, so please feel free to come anytime between 3pm and 4:30pm.

While we want to be sure to celebrate Heather the best we can, we do ask that each attendee is considerate of all that are attending. Please wear a medical/surgical mask (additional masks will be available at the celebrations), perform hand hygiene upon entry, and do your best to remain physically distanced. As a Disability Services provider, we are maintaining important preventative measures to reduce our risk of COVID.

If you are interested in attending, or would like to leave well-wishes, please share your contact information with our online RSVP.

On behalf of Community Living Guelph Wellington, please join me in wishing Heather a happy and relaxing retirement. Thank you, again, for all that you have done with and for CLGW, through your dedication and guidance as a leader. We wish you all of the best in this next phase of your life.

Cindy Kinnon
Executive Director

2023 Relief Schedule

So that you have it handy, the 2022 Relief Schedule is available here:

The Relief Schedule and other helpful documents can also be found on the HR tab.

2023 Tax Forms

The 2023 Tax Forms are now available.

If you claim the basic personal amount, there is no need to access these forms.

However, if you’re tax exemption was anything other than the basic amount in 2022 (not including zero – no exemption), please complete the new tax forms below. Submit the completed forms to hr@clgw.ca

If you requested extra tax, the same amount requested will be carried forward.

If you have any questions, please reach out to me.
AngelaBukowski@clgw.ca
226-314-0827

REMINDER! Empire Life Travel Insurance

If you plan to travel, ensure you have logged into Empire and obtained your new card. You will need it if you need emergency assistance when travelling. WE have a new provider for this insurance – Trident Global Assistance Inc.

Details are below.

Mark Your Calendar: Download Your New Benefit Card May 1

We’re excited to announce we’re moving our travel emergency assistance program to Trident Global Assistance Inc.

What does this change mean to you?

  • On May 1, we will post your new benefit card to the plan member website
  • You need to save the new card —so you have Trident Global Assistance contact information when you travel 
  • There is no change in service

Not registered for the plan member website? It’s easy. Here’s how

Before May 1, 2022
Contact Allianz Global Assistance until April 30, for travel emergencies Telephone numbers
800 321-9998 (US and Canada)
519 742-2800 (International collect calls)

On May 1, 2022
Download your new benefit cardfrom the plan member website

Call Trident Global Assistance if you have an emergency when travelling after May 1, 2022 Telephone numbers
855 537-1722 (US and Canada) 
416 814-7605 (International collect calls)

Check out this page or this FAQ for more information

May 1, 2022 download your new benefit card 

Why are we making this change?
We’re dedicated to making your group benefits simple, fast and easy. With Trident Global Assistance, we are better positioned to deliver the best possible service to you when you travel outside your province of residence.

Who is Trident Global Assistance?
The Trident Global Assistance team has over 75 years of combined expertise in travel emergency assistance. They have the operational know-how to help you 24/7/365 and provide effective case management should you experience an emergency when travelling, after May 1, 2022. 

Are we updating the benefits booklet?
Yes, but the contact information for Trident Global Assistance is contained in your new benefits card, so please make sure you have your card with you when you travel out of your province of residence after May 1, 2022.Questions?
As always, if you have any questions, please contact your group plan administrator or our customer service unit at group.csu@empire.ca

Under the Travel Emergency Assistance program, Trident Global Assistance Inc. provides out of province travel emergency medical assistance, claim administration and cost containment services for employees and their dependants who have extended health benefits under their group benefit plan insured by Empire Life. Empire Life will assume no responsibility for any negligence, wrongful acts or omissions of Trident Global Assistance Inc. or its agents, or for medical advice or legal counsel given by any physician or other health care professional and/or attorney as part of the services provided by Trident Global Assistance Inc. For complete details regarding the terms and benefits of the program, including a complete list of limitations and exclusions, please refer to your Employee Benefits Booklet or contact your Plan Administrator.